Assistance

For any request for assistance or information about our products, our team is available from Monday to Friday, from 08:00 to 12:00 and from 13:00 to 17:00.

By following the automated phone menu, you can get directly in touch with our sales department and/or technical support team.
Outside service days and hours, or if the lines are busy, we invite you to contact our Service Centers. Their details are available in our Find a retailer section. Alternatively, you can write to us at bitubo@bitubo.com. Our team will reply within 48 hours